@import url("https://fonts.googleapis.com/css2?family=Playfair+Display:wght@500;600;700&family=Work+Sans:wght@300;400;500;600&display=swap");

:root {
  --bg: #f6f1e7;
  --surface: #ffffff;
  --ink: #2b2622;
  --ink-soft: #4b4036;
  --accent: #c7a06a;
  --sand: #ead9c7;
  --clay: #d5c2ad;
  --sage: #a5b39f;
  --rose: #e1b7b1;
  --border: rgba(43, 38, 34, 0.14);
  --shadow: 0 30px 60px rgba(43, 38, 34, 0.12);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: "Work Sans", "Helvetica Neue", Arial, sans-serif;
  background: radial-gradient(circle at top, #ffffff, transparent 55%),
    linear-gradient(140deg, #f6f1e7 0%, #efe2d3 50%, #e7d4c1 100%);
  color: var(--ink);
  min-height: 100vh;
}

.page {
  max-width: 980px;
  margin: 0 auto;
  padding: 32px 24px 56px;
}

.page-hero {
  background: var(--surface);
  border-radius: 24px;
  padding: 26px;
  border: 1px solid rgba(43, 38, 34, 0.08);
  box-shadow: var(--shadow);
  margin-bottom: 28px;
}

.page-hero h1 {
  margin: 0 0 10px;
  font-family: "Playfair Display", "Times New Roman", serif;
  font-size: clamp(30px, 4vw, 44px);
}

.page-hero p {
  margin: 0;
  color: var(--ink-soft);
  line-height: 1.6;
}

.page-hero.split {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 24px;
  align-items: center;
}

.hero-media img {
  width: 100%;
  height: 100%;
  max-height: 260px;
  object-fit: cover;
  border-radius: 18px;
}

.support-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 18px;
  margin-bottom: 32px;
}

.support-card {
  background: rgba(255, 255, 255, 0.75);
  border-radius: 20px;
  padding: 20px;
  border: 1px solid var(--border);
  box-shadow: 0 16px 30px rgba(43, 38, 34, 0.08);
}

.support-card h2 {
  margin: 0 0 8px;
  font-size: 20px;
}

.support-card p {
  margin: 0 0 10px;
  color: var(--ink-soft);
}

.support-form {
  background: var(--surface);
  border-radius: 24px;
  padding: 24px;
  border: 1px solid rgba(43, 38, 34, 0.08);
  box-shadow: var(--shadow);
  margin-bottom: 32px;
}

.support-form form {
  display: grid;
  gap: 16px;
}

.support-form label {
  display: grid;
  gap: 8px;
  font-size: 14px;
}

.support-form input,
.support-form textarea {
  padding: 12px 14px;
  border-radius: 12px;
  border: 1px solid var(--border);
  font-size: 14px;
  font-family: inherit;
}

.info-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 18px;
  margin-bottom: 28px;
}

.info-card {
  background: rgba(255, 255, 255, 0.75);
  border-radius: 20px;
  padding: 20px;
  border: 1px solid var(--border);
  box-shadow: 0 16px 30px rgba(43, 38, 34, 0.08);
}

.info-card h2 {
  margin: 0 0 10px;
}

.info-card ul {
  margin: 0;
  padding-left: 18px;
  color: var(--ink-soft);
}

.steps {
  background: var(--surface);
  border-radius: 24px;
  padding: 24px;
  border: 1px solid rgba(43, 38, 34, 0.08);
  box-shadow: var(--shadow);
  margin-bottom: 28px;
}

.steps h2 {
  margin: 0 0 12px;
}

.steps ol {
  margin: 0;
  padding-left: 20px;
  color: var(--ink-soft);
  line-height: 1.6;
}

.tip {
  margin-top: 14px;
  padding: 10px 12px;
  background: rgba(199, 160, 106, 0.12);
  border-radius: 12px;
  color: var(--ink-soft);
  font-size: 13px;
}

.faq {
  background: rgba(255, 255, 255, 0.75);
  border-radius: 24px;
  padding: 24px;
  border: 1px solid var(--border);
  box-shadow: 0 16px 30px rgba(43, 38, 34, 0.08);
  margin-bottom: 28px;
}

.faq h2 {
  margin: 0 0 12px;
}

.faq details {
  padding: 12px 0;
  border-bottom: 1px solid var(--border);
}

.faq details:last-child {
  border-bottom: none;
}

.faq summary {
  cursor: pointer;
  font-weight: 600;
}

.faq p {
  margin: 8px 0 0;
  color: var(--ink-soft);
}

.media {
  background: var(--surface);
  border-radius: 24px;
  padding: 24px;
  border: 1px solid rgba(43, 38, 34, 0.08);
  box-shadow: var(--shadow);
  margin-bottom: 28px;
}

.media h2 {
  margin: 0 0 12px;
}

.media ul {
  margin: 0;
  padding-left: 18px;
  color: var(--ink-soft);
}

.media a {
  color: var(--ink);
  text-decoration: none;
  border-bottom: 1px solid rgba(43, 38, 34, 0.3);
}

.ticket-section {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
  gap: 20px;
  margin: 40px 0 20px;
  align-items: stretch;
}

.ticket-card {
  background: var(--surface);
  border-radius: 24px;
  padding: 24px;
  border: 1px solid rgba(43, 38, 34, 0.08);
  box-shadow: var(--shadow);
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.ticket-card h2 {
  margin: 0 0 8px;
  font-family: "Playfair Display", "Times New Roman", serif;
}

.ticket-card p {
  margin: 0;
  color: var(--ink-soft);
}

.ticket-form {
  display: grid;
  gap: 14px;
  flex: 1;
}

.ticket-form label {
  display: grid;
  gap: 8px;
  font-size: 14px;
}

.ticket-form input,
.ticket-form textarea {
  padding: 12px 14px;
  border-radius: 12px;
  border: 1px solid var(--border);
  font-size: 14px;
  font-family: inherit;
}

.ticket-help {
  background: rgba(255, 255, 255, 0.75);
  border-radius: 24px;
  padding: 24px;
  border: 1px solid var(--border);
  box-shadow: 0 16px 30px rgba(43, 38, 34, 0.08);
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.ticket-help p {
  margin: 0;
  color: var(--ink-soft);
}

.response-time {
  background: rgba(199, 160, 106, 0.12);
  border-radius: 16px;
  padding: 12px 14px;
  display: grid;
  gap: 6px;
}

.response-time-label {
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.2em;
  color: var(--ink-soft);
}

.response-time-value {
  font-size: 22px;
  font-weight: 600;
}

.support-highlights {
  margin: 0;
  padding-left: 18px;
  color: var(--ink-soft);
  display: grid;
  gap: 6px;
}

.ticket-actions {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
}

.site-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 16px;
  margin-bottom: 32px;
}

.site-nav {
  display: flex;
  gap: 28px;
  align-items: center;
  font-family: "Playfair Display", "Times New Roman", serif;
  font-size: 13px;
  letter-spacing: 0.24em;
  text-transform: uppercase;
}

.site-nav a {
  text-decoration: none;
  color: #6f6a63;
}

.site-nav a:hover {
  color: var(--ink);
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  text-decoration: none;
  color: inherit;
}

.brand-logo {
  width: 44px;
  height: 44px;
  border-radius: 14px;
  object-fit: contain;
  background: #fff;
  padding: 4px;
  box-shadow: 0 10px 20px rgba(43, 38, 34, 0.18);
}

.brand-title {
  font-family: "Playfair Display", "Times New Roman", serif;
  font-size: 22px;
  font-weight: 600;
}

.brand-sub {
  font-size: 12px;
  letter-spacing: 0.25em;
  text-transform: uppercase;
  color: var(--ink-soft);
}

.button {
  border: none;
  padding: 12px 20px;
  border-radius: 999px;
  font-size: 12px;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  cursor: pointer;
  font-weight: 600;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.button.solid {
  background: var(--ink);
  color: #fff;
  box-shadow: 0 14px 24px rgba(43, 38, 34, 0.2);
}

.button.outline {
  background: transparent;
  border: 1px solid var(--ink);
  color: var(--ink);
}

.button.ghost {
  background: rgba(255, 255, 255, 0.7);
  border: 1px solid var(--border);
  color: var(--ink-soft);
}

.hero {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 28px;
  background: var(--surface);
  border-radius: 28px;
  padding: 28px;
  box-shadow: var(--shadow);
  border: 1px solid rgba(43, 38, 34, 0.08);
  margin-bottom: 32px;
}

.hero-title {
  font-family: "Playfair Display", "Times New Roman", serif;
  font-size: clamp(30px, 4vw, 46px);
  margin-bottom: 12px;
}

.hero-content p {
  color: var(--ink-soft);
  line-height: 1.6;
  margin-bottom: 20px;
}

.hero-actions {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
}

.hero-visual {
  border-radius: 22px;
  background: linear-gradient(135deg, rgba(199, 160, 106, 0.3), rgba(214, 183, 177, 0.4));
  position: relative;
  overflow: hidden;
  min-height: 180px;
}

.hero-logo {
  position: absolute;
  inset: 8% 10%;
  width: 80%;
  height: 84%;
  object-fit: contain;
}


.quick-links {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
  gap: 20px;
  margin-bottom: 40px;
}

.quick-card {
  background: rgba(255, 255, 255, 0.75);
  border-radius: 24px;
  padding: 22px;
  border: 1px solid var(--border);
  box-shadow: 0 20px 40px rgba(43, 38, 34, 0.08);
}

.quick-card h3 {
  margin: 0 0 10px;
  font-family: "Playfair Display", "Times New Roman", serif;
  font-size: 22px;
}

.quick-card p {
  margin: 0 0 18px;
  color: var(--ink-soft);
  line-height: 1.5;
}

.products-support {
  margin: 40px 0 16px;
}

.products-support h2 {
  font-family: "Playfair Display", "Times New Roman", serif;
  font-size: clamp(26px, 4vw, 38px);
  margin: 0 0 10px;
}

.section-sub {
  margin: 0 0 18px;
  color: var(--ink-soft);
}

.product-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 18px;
}

.product-card {
  border-radius: 22px;
  background: var(--surface);
  border: 1px solid var(--border);
  overflow: hidden;
  box-shadow: 0 16px 30px rgba(43, 38, 34, 0.08);
}

.product-card.tile {
  position: relative;
  min-height: 220px;
}

.product-card img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.product-overlay {
  position: absolute;
  inset: 0;
  display: flex;
  flex-direction: column;
  justify-content: flex-end;
  gap: 8px;
  padding: 18px 20px;
  background: linear-gradient(180deg, rgba(0, 0, 0, 0) 35%, rgba(0, 0, 0, 0.55) 100%);
  color: #fff;
}

.product-overlay h3 {
  margin: 0;
  font-family: "Playfair Display", "Times New Roman", serif;
  font-size: 18px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.product-overlay a {
  width: fit-content;
  text-decoration: none;
  font-size: 12px;
  color: #fff;
  padding-bottom: 4px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.6);
}

.footer {
  margin-top: 48px;
  padding-top: 24px;
  border-top: 1px solid var(--border);
  display: flex;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
  font-size: 14px;
}

.footer p {
  margin: 6px 0 0;
  color: var(--ink-soft);
}

.footer-links {
  display: flex;
  gap: 18px;
}

.footer-links a {
  text-decoration: none;
  color: var(--ink-soft);
}

@media (max-width: 680px) {
  .page {
    padding: 18px 14px 40px;
  }

  .site-header {
    flex-direction: column;
    align-items: flex-start;
    gap: 10px;
    margin-bottom: 20px;
  }

  .site-nav {
    width: 100%;
    justify-content: space-between;
    gap: 10px;
    font-size: 11px;
    letter-spacing: 0.1em;
    flex-wrap: wrap;
  }

  .brand-title {
    font-size: 20px;
  }

  .brand-sub {
    letter-spacing: 0.15em;
  }

  .hero,
  .ticket-card,
  .ticket-help,
  .quick-card,
  .support-form,
  .faq,
  .steps,
  .media,
  .page-hero {
    border-radius: 18px;
    padding: 18px;
  }

  .hero {
    gap: 16px;
    margin-bottom: 24px;
  }

  .hero-title {
    font-size: clamp(28px, 9vw, 36px);
    margin-top: 0;
  }

  .ticket-section,
  .products-support,
  .quick-links {
    margin-top: 24px;
  }

  .product-grid,
  .quick-links,
  .ticket-section,
  .support-grid,
  .info-grid {
    grid-template-columns: 1fr;
    gap: 14px;
  }

  .footer {
    margin-top: 32px;
    padding-top: 18px;
    flex-direction: column;
    gap: 12px;
  }

  .footer-links {
    flex-wrap: wrap;
    gap: 12px;
  }

  .hero-actions {
    flex-direction: column;
    align-items: stretch;
  }

  .button {
    width: 100%;
    text-align: center;
  }
}

@media (max-width: 420px) {
  .site-nav {
    flex-direction: column;
    align-items: flex-start;
    gap: 8px;
  }

  .ticket-actions {
    flex-direction: column;
  }

  .product-overlay h3 {
    font-size: 16px;
    letter-spacing: 0.08em;
  }
}