Returns & Warranty

Review eligibility, timelines, and how to start a return or warranty claim.

Returns

  • Eligible items can be returned within the policy window.
  • Items must be unused and in original packaging.
  • Proof of purchase is required.

Warranty

  • Manufacturing defects are covered under warranty.
  • Normal wear and tear is not covered.
  • Submit photos of the issue for review.

How to Start a Return or Claim

  1. Gather your order number and product details.
  2. Contact support with photos and a short description.
  3. We will provide next steps and a return address if approved.

Returns & Warranty FAQ

How long do refunds take?

Refunds are issued after inspection. Timing depends on your original payment method.

What if I no longer have the original packaging?

Contact support. We will review on a case-by-case basis.

Can I exchange instead of return?

We can assist with exchange options when inventory allows.